Telling the Story of Change

Telling the Story of Change

Change is going to hurt a little. Trying new ways or working, letting go of old habits, restructures. It’s only natural as human beings to feel uncertain and uncomfortable. In my experience, people who act out or resist usually know deep down that change is needed. It...
Teaching and Creating a Learning Culture

Teaching and Creating a Learning Culture

There’s something quite thrilling about having mastery of your domain, being in the zone, and zipping through your work. It feels good to be the expert.  Expertise often comes with the expectation of training others within your organization. But teaching is...
Team Retreat Extras

Team Retreat Extras

Since we don’t often get this level of undivided team attention and strategy time, it’s tempting to pack a team retreat full to the brim, so there’s no breathing room. This is one of the main cautions I share with people when I’m helping plan a retreat. It’s really...
Meaning What I Say

Meaning What I Say

I’ve read a lot of articles about how we apologize too much. And say “like” too much. I have my own admittedly long list of language pet peeves, some of which I commit to my own dismay.  One of my husband’s favorite words...
No Meeting Day Won’t Save You

No Meeting Day Won’t Save You

I recently had an organization reach out to me about facilitating some cultural conversations around burn out. This is one of my favorite issues to try to solve—it is tricky, but potentially transformative if there’s a real commitment to change. As I listened, I...
Avoid These Research Mistakes

Avoid These Research Mistakes

With the disruption of the pandemic to the economy and our day-to-day lives, now is a good time to check-in with your stakeholders. You might learn why they have or have not stayed loyal when cuts must be made. You might learn how you can better serve them, or even...